St John WA continues supporting the WA community throughout COVID-19 restrictions

St John WA paramedic wearing mask
  • Ambulance services continue uninterrupted with Perth and Peel paramedics wearing P2/N95 masks and PPE to keep patients safe, 

  • Patients will be provided a surgical mask when travelling by ambulance, 

  • First Aid courses have resumed with enhanced hygiene protocols across our training centres, and St John WA GPs, Dental and Urgent Care Centres are open. 

We’re continuing to provide ambulance services, patient and community transport, primary care and First Aid training during the Perth and Peel region April COVID-19 restrictions. 

St John WA’s frontline ambulance workforce has access to a range of P2/N95 masks to achieve the best fit available when they’re transporting patients. These masks are just part of our Personal Protective Equipment stocks which are carefully assessed for suitability and issued across our service. 

During lockdown, if you need an ambulance, call Triple Zero (000). Our ambulance service is fully operational and well-resourced. patients will be issued and fitted with a surgical mask when on board if appropriate. 

Patient and Community Transport Services will continue to operate with increased infection prevention and control protocols to ensure the safety and wellbeing of our staff and patients. These include masks for all passengers, physical distancing measures, use of hand sanitiser and only essential carers may accompany patients. 

Like many organisations in WA, St John is well-practiced at implementing infection control protocols. Everyone from our frontline workforce to first aid trainers to our GPs and dentists know exactly what they need to do to continue caring for the WA community. 

You can learn more about how we have responded to the COVID-19 pandemic here: 


Service changes during COVID-19 restrictions 

Patient and community transport services: 

Patient and Community Transport Services will continue to operate with increased protocols to ensure the safety and wellbeing of our staff and patients. The following measurements have been put in place during lockdown: 

  • Passengers must wear face masks at all time 

  • Passengers must use the provided hand sanitiser before entering the vehicle 

  • Passengers will be required to sit at the back of the vehicle. 

  • Only essential carers are permitted at this time  

  • If you are feeling unwell, please stay home and follow the advice of the Department of Health. 

  • To cancel or reschedule existing bookings please contact us on: (08) 9334 1234 

First aid training 

All our First Aid Training classes will be delivered with enhanced hygiene protocols across our training centres. 

GP Appointments 

St John Medical is continuing to provide telehealth consultations. Face to face appointments will be available. When making your booking you will be asked if you have been at public exposure site. You will be screened prior to admission and must be wearing a face mask. Book your Telehealth appointments online or call Armadale 9399 0909, Cannington 9350 8000, Cockburn 6174 6000, Joondalup 9400 7000, Midland 9260 5600 or Kambalda 9027 0029.  

Urgent Care 

St John Urgent Care remained open during lockdown and COVID-19 restrictions. Patients are screened prior to admission and you must be wearing a face mask. Urgent Care is a 7-day walk-in service with x-ray on-site for sprains, broken bones and minor wounds. Cannington, Cockburn, Joondalup and Midland from 8am – 10pm and Armadale from 9am – 5pm.  


St John Dental will continue to provide critical emergency dental care, however all other face-to-face services will be suspended until further notice. For critical emergency dental call: Armadale 9399 0990, Cannington 9350 8050, Cockburn 6174 6050, Joondalup 9400 7050. You will be screened prior to admission, and you must be wearing a face mask. 

Posted on:

27 April 2021

Share this article: