Community Transport Volunteer

Community Transport Volunteers provide transport and companionship to members of our community who need it most, allowing them to maintain their independence and wellbeing.

Commitment: Minimum one shift per fortnight
Location: Limited locations across regional WA
Apply For Role Back to Roles
Community Transport Volunteer
Apply Back

Why become a Community Transport Volunteer?

Are you free during the week to drive people to and from appointments and provide a reassuring smile and friendly conversation? We are looking for volunteers to provide a safe, reliable and caring transport for our passengers.


“You get far more out of it than you put in. Not only do you get immense pleasure by making such a difference to people who need it the most, but it really expands your own horizons and self-worth. Quite simply, being a Community Transport Volunteer makes me feel good.”

Rebekah, Community Transport Volunteer


Community Transport Volunteer Rebekah




Accomplish something that really matters to people, and to you – become a Community Transport Volunteer today.


Is this you?

  • Friendly with a strong desire to help others?
  • Enjoy meeting and talking to people?
  • Comfortable working with a diverse group of people, including the elderly and people with moderate disabilities?
  • Enjoy driving and confident travelling across the metropolitan area?
  • Happy to work solo or as part of a group?
  • A professional attitude and excellent communication skills?
  • Able to physically stow equipment?

What your role involves

  • Expectation to volunteer regularly across the year. Shifts vary in duration, are flexible and where possible, St John WA will accommodate what time you can give.
  • Annual Continual Education Program.
  • Are provided with a green polo shirt.
  • Providing a safe, reliable, and caring service that passengers can depend on.
  • Collecting a St John WA car and necessary equipment from a central location to you. The vehicle will include a fuel card, first aid kit, and defibrillator.
  • Driving passengers to and from medical appointments, social programs, or other activities.
  • Helping, reassuring, and providing companionship to passengers.
  • Assist with transferring any passenger belongings required for the journey (wheelchair, personal belongings).
  • Ensuring car is washed and vacuumed after each shift.

Skills required

  • Positive and friendly attitude.
  • Great communication and presentation skills.
  • Initiative, enthusiasm, and a flexible approach to tasks.
  • Ability to work autonomously as well as part of a team.
  • Must be over the age of 18 and hold an unencumbered Australian driver's license.


The application process

  • Step 1 - Apply to become a volunteer - click HERE.
  • Step 2 - If your application is successful, you will be offered a volunteer position with Community Transport Services and will be contacted for next steps.
    • This application will take about 20 minutes to complete. If you cannot complete the application right now, you can click 'Save Progress' to save your work and come back at any time within the next 14 days.
    • You will need to upload a copy of your driver’s license so have a digital copy ready (you can take a photo of it with your smartphone).
    • You will also need an up-to-date National Police Clearance. There’s a link on the application form to organise this—remember you can save your application form at any stage and come back to it.
    • We also require you to complete a medical questionnaire as part of the application. All these steps are there to ensure your safety and the safety of the people you’re helping.

The onboarding process

  • Attend Welcome Induction (approximately 2.5 hours)
  • Enrolled and then complete the St John WA Volunteer Online Induction (approximately 4 hours)
  • Complete Provide First Aid course (1-day course provided by St John) or submit evidence of current certification (must be less than 12 months since date of issue)
  • Complete two buddy shifts



Skills you will develop

  • Learn vital first aid skills.
  • Build greater communication skills and self-confidence.
  • Gain new life experiences.
  • Learn teamwork and create connections with likeminded people.
  • Improve your mental and physical health along with overall happiness.



Free training available

  • St John WA Welcome Induction.
  • First Aid Course (Provide First Aid - 1 day).
  • All our volunteers are provided with the necessary training to enable them to carry out their role. To continue to operate in your role, you must maintain the competencies required and an appropriate level of fitness as roles are physically demanding.



Volunteering locations: Community Transport Volunteer Country

Additional information

Benefits to you
  • Free ambulance cover for yourself, spouse and dependents, as specified by St John Ambulance WA 
  • Free uniform
  • Free training in all skills and clinical training relating to your volunteer role
  • Annual St John Conference and dinner dance in Perth, to which all volunteers are invited, with cost heavily subsidised.
  • National and international recognition for your volunteering and community contribution
  • Access to all Volunteer Member Benefits including corporate discounts and other ad hoc offers and specials.
Required Documentation 
  • National Police Clearance (Valid within the past 6 months)
  • Current unencumbered driver's licence (no Probationary or Learner drivers, and no more than 7 demerit points)
Ongoing training

All our volunteers are provided with the necessary training to enable them to carry out their role. To continue to operate in your role, you must maintain the competencies required and an appropriate level of fitness as roles are physically demanding.


All information concerning our volunteers is treated as strictly confidential at all times.


Your volunteering for St John Ambulance should not cost you anything. Our volunteers can claim a reimbursement payment for each shift they complete

Award & recognition

St John Ambulance has a long history of recognising the outstanding contributions volunteers make to the organisation. We seek to recognise all volunteers and there are a number of distinguished national awards that you can be eligible for including our internal reward and recognition program.

Workplace Behaviour Policy

Volunteers at St John are expected to abide by the work place behaviour policy and relevant procedures. The policy and procedures are available for view on the intranet.

Safety Injury & Support Services

Volunteers will be informed of the Occupational Safety and Health requirements applicable to volunteers. Safety Injury and Support Services provide extensive information about their services and policies on the intranet.

Wellbeing & Support Services

St John places a very high value on the health and wellbeing of their volunteers and provides an extensive support network through its confidential Wellbeing and Support program, accessible 24 hours a day, 7 days a week.