Volunteer Support Officer

Provide support to your local Sub Centre

Commitment: 60 hours per year
Location: Regional
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Volunteer Support Officer
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Want to provide support to your local Sub Centre?

Opportunities are available to members of the community with various skills to join St John WA regional Sub Centres in a non-medical capacity.

Roles may vary based on the need at the Sub Centre in your local area.

If you have a specific skill or talent you believe would be beneficial to your local Sub Centre, please feel free to contact us to discuss at or 1800 069 393.


Is this you?

  • Are you over the age of 18 and interested in volunteering in a non-clinical capacity to support your community?
  • Are you friendly with a strong desire to help others?
  • Can you easily work as part of a team?


Opportunities include

  • Membership on Committee at Sub Centre (e.g. Treasurer, Chairperson, Secretary, General Committee Member).
  • Clean and maintain vehicles, equipment, and facilities.
  • Social activities coordinator.
  • Catering coordinator.
  • Public Events Coordinator.
  • Admin support.
  • Gardener.
  • Public relations and volunteer recruitment.
  • Re-stocking ambulances and stores.
  • Special projects as determined by the sub centre.


Skills required

  • The ability to work autonomously and as part of a team.
  • Professionalism.
  • Excellent communication skills.
  • A friendly demeanour.
  • A genuine desire to help people in the community.


The application process

  • Step 1 - Apply to become a volunteer - click HERE.
  • Step 2 - If your application is successful, you will be offered a volunteer position with your chosen sub centre and will be contacted for next steps.
    • This application will take about 20 minutes to complete. If you cannot complete the application right now, you can click 'Save Progress' to save your work and come back at any time within the next 14 days.
    • You will need to upload a copy of your driver’s license so have a digital copy ready (you can take a photo of it with your smartphone).
    • You will also need an up-to-date National Police Clearance. There’s a link on the application form to organise this—remember you can save your application form at any stage and come back to it.
    • We also require you to complete a medical questionnaire as part of the application. All these steps are there to ensure your safety and the safety of the people you’re helping.



The Onboarding Process

  • Complete the St John WA Volunteer Online Induction (approximately 4 hours)
  • Attend orientation at your centre (approximately 2 hours)
  • Complete Provide First Aid course (1-day course provided by St John) or submit evidence of current certification (must be less than 12 months since date of issue)


Skills you will develop

  • First aid skills.
  • Confidence.
  • Communication skills.
  • Interpersonal skills.


Free training available

  • St John WA Welcome Induction.
  • First aid course (Provide First Aid - 1 day).
  • All our volunteers are provided with the necessary training to enable them to carry out their role. To continue to operate in your role, you must maintain the competencies required and an appropriate level of fitness as roles are physically demanding.


Find your location

There are 160 St John locations across regional Western Australia, which includes 120 sub centres that are full volunteer-run locations. In addition, there are more than 30 sub centres with a mix of Volunteer Ambulance Officers and Career and Community Paramedics working side-by-side. There is a place for you!

Additional information

Benefits to you
  • Free ambulance cover for yourself, spouse and dependents, as specified by St John Ambulance WA 
  • Free uniform
  • Free training in all skills and clinical training relating to your volunteer role
  • Annual St John Conference and dinner dance in Perth, to which all volunteers are invited, with cost heavily subsidised.
  • National and international recognition for your volunteering and community contribution
  • Access to all Volunteer Member Benefits including corporate discounts and other ad hoc offers and specials.

Required Documentation

To become a volunteer with St John WA, you will be asked to complete an online application, including a medical questionnaire and the following:

  • National Police Clearance (valid within the past 6 months)
  • Current Photo ID (Driver’s Licence, Passport or WA Photo/Proof of Age Card)
Ongoing training

All our volunteers are provided with the necessary training to enable them to carry out their role. To continue to operate in your role, you must maintain the competencies required and an appropriate level of fitness as roles are physically demanding.


All information concerning our volunteers is treated as strictly confidential at all times.


Your volunteering for St John Ambulance should not cost you anything. We will reimburse all legitimate out of pocket expenses incurred during your time volunteering with us. You should talk to your supervisor to confirm what expenses you can claim.

Award & recognition

St John Ambulance has a long history of recognising the outstanding contributions volunteers make to the organisation. We seek to recognise all volunteers and there are a number of distinguished national awards that you can be eligible for including our internal reward and recognition program.

Workplace Behaviour Policy

Volunteers at St John are expected to abide by the work place behaviour policy and relevant procedures. The policy and procedures are available for view on the intranet.

Safety Injury & Support Services

Volunteers will be informed of the Occupational Safety and Health requirements applicable to volunteers. Safety Injury and Support Services provide extensive information about their services and policies on the intranet.

Wellbeing & Support Services

St John places a very high value on the health and wellbeing of their volunteers and provides an extensive support network through its confidential Wellbeing and Support program, accessible 24 hours a day, 7 days a week.