Community First Responder
The St John WA Community First Responder program is a free service that aims to get defibrillators to cardiac arrest victims in the vital minutes before an ambulance arrives.

When a person unexpectedly collapses due to a cardiac arrest, bystanders may not know if there is a defibrillator close by. Organisations that are part of the St John Community First Responder program have their defibrillator location and a contact person registered with St John WA. This helps a defibrillator to be retrieved as soon as possible and applied to the patient in the time critical period before an ambulance arrives. 

Contrary to popular belief, sudden cardiac arrest can strike any person regardless of age, gender or health status and approximately 33,000 Australians die every year from this condition. The single key contributing factor to improving survival rates of sudden cardiac arrest is the time taken to administer early CPR and defibrillation. Where CPR and defibrillation are administered within five minutes of an event, studies have shown dramatic improvements in survival rates.

How the CFR system works

In the event of a sudden cardiac arrest, the flow of events is:

  • A person suffers a sudden cardiac arrest
  • Bystanders call triple zero (000)
  • An ambulance is dispatched
  • The first responder is called by the St John Ambulance triple zero (000) call centre and deployed OR the caller is advised where the closest defibrillator is so that it can be retrieved
  • The first responder carries out CPR and applies the defibrillator if necessary
  • An ambulance arrives and paramedics take over the care of the patient

Benefits of becoming a CFR location

Discover our defibrillator locations across WA

The benefits of adopting the Community First Responder system in your organisation or community include:

  • The knowledge that you will be playing a key role in helping to save lives in your local community or workplace.
  • Peace of mind that a well coordinated response plan to medical emergencies is in place.
  • Being informed of incidents of cardiac arrest as they are happening.
  • A direct communication link between your organisation and St John WA.
  • Ongoing support and customer service.
  • An easy to implement plan that is already working well in Western Australian communities and organisations.

CFR Enquiry

Contact us to become a Community First Responder location today. Phone us on (08) 9334 1428 or email:

Automated External Defibrillator locations

Locations that become part of the CFRS have the option to display their AED in the St John First Responder App.

To register your AED please email:

To find the nearest AED to your location, please install the St John First Responder App on your smartphone and click on the 'Defibrillators' screen.