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Please see below some important first aid training course information, including training centre locations and parking details, general course details and our course transfer and cancellation policies.

If you require validation of a first aid certificate issued by St John WA or further information about our courses, please contact our Customer Service Centre on (08) 9334 1233.

RTO Complaints and Appeals Policy PDF

Participant First Aid Course Booking Terms and Conditions



Private First Aid Course Booking Terms and Conditions  PDF

Student Support Services Available



National Recognition and Recognition of Prior Learning (RPL) Information Guide for Applicants



Participant Handbook PDF

Internal Support Services

St John WA RTO in-house support services free of charge:

  • Pre-enrolment materials
  • Mentoring sessions (full qualifications only)
  • Limited IT support
  • Provision of learning materials in large print on request
  • Skills practice and assessment scenario to suit participant needs
  • Consultation with Trainer and Assessor
  • Reasonable adjustment in assessment
  • Limited LLN support