Coronavirus (COVID-19)
How St John WA is working through the Coronavirus for our local communities
SafeWA App registration before arrival
To comply with the introduction of the SafeWA program, you’ll find an accessible QR code for scanning with the SafeWA App upon entering our training centres. If you don’t have the app, you’ll be able to complete a contact register at reception.
St John WA has been helping Western Australians in need for 125 years and we remain committed to providing the best support and health care possible.
The unprecedented crisis we face today is one of the most challenging times our community has experienced in more than 100 years.
The rapid spread of COVID-19 is forcing us to take strict measures to slow the rate of infection and reduce the inevitable stress on our health services. Self-isolation, in addition to enhanced personal hygiene, cleaning, social distancing and restrictions to mass gatherings and travel are small steps we can all take that will have a big impact.
St John has been working closely with health authorities since the first cases of coronavirus were reported in Western Australia. Our priority throughout this crisis is to keep our people protected and healthy while doing everything we can to continue to provide critical health services to support the community.
As we have seen, announcements are being made regularly and advice is changing rapidly to counter the spread of COVID-19. Unfortunately this means altering the way we operate to reflect the latest advice from national and State health bodies.
Already at St John we have put new measures in place for our first aid training, event health services and patient transfer as well as screening processes for our GP, Dental and Urgent Care clinics.
At St John we remain however committed to serving the community - and I know that if we act together as a community we have the capacity to help each other through this crisis.
Visiting a St John Health centre.
Working together
Your health is our priority. Please do not delay medical care at this time. If you have COVID symptoms or are concerned about a possible exposure, please do not attend any of our centres but proceed to your local COVID clinic for testing.
Due to the recent COVID-19 related lockdown, we have made some changes to our services in Perth effective 6pm Friday 5 February 2021. Services at our Kambalda centre are unaffected and unchanged at this time.
GP Appointments
St John Medical will now be offering face to face appointments. You will be screened prior to admission, and you must be wearing a face mask. Telehealth consultations remain available. Book your appointment online or call Armadale 9399 0909, Cockburn 6174 6000, Joondalup 9400 7000, Cannington 9350 8000 or Kambalda 9027 0029.
Urgent Care
St John Urgent Care is a 7-day walk-in service with x-ray on-site for sprains, broken bones and minor wounds. Joondalup and Cockburn 8am – 10pm and Armadale 9am – 5pm. You will be screened prior to admission, and you must be wearing a face mask.Dental
St John Dental is now open for all consultations. To make an appointment book online or call Armadale 9498 1905, Cockburn 6174 6050 or Joondalup 9400 7050. You will be screened prior to admission, and you must be wearing a face mask.
COVID-19 clinics
If you suspect you have COVID-19, DO NOT attend a St John centre. You must make arrangements to get yourself to a COVID clinic. GPs in Perth are unable to test for this virus. DO NOT call an ambulance unless you are critically unwell. For more information, call the Coronavirus Health Information Line on 1800 020 080 or visit HealthyWA.
First Aid training during COVID-19.
Your health and safety is our top priority.
For further information on the measures we have implemented please click here.
To discuss training options available for you or for any other enquiries, please contact our call centre on 9334 1233 from 8.30am - 4.30pm Monday to Friday or email firstaid@stjohnwa.com.au.
We appreciate your support.
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Our community services.
Community Transport
Our Community Transport service is continuing to operate as usual.
To protect our people and the community, we are following the advice of health experts and constantly reviewing and adapting our procedures to respond to this evolving situation.
Already in place is a call triaging process for Community Transport bookings to allow high risk procedures to be put in place before and transporting our passenger. We have put in place enhanced hygiene practices for our personnel. Vehicle cleaning is also enhanced with all internal surfaces sterilised after each passenger transport.
Youth Engagement
Youth & Community Engagement activities, including the in school First Aid Focus program have been paused until further notice due to the evolving state of COVID-19 (Coronavirus). St John’s priority is to continue delivering critical services to support the wellbeing of the community during the crisis.
Youth & Community Engagement will resume activities when it is safe to do so.
If you have any queries please email youthandcommunity@stjohnwa.com.au.
Get the facts
If you or someone you know is feeling feverish with flu-like symptoms, don’t take any chances.
Read our COVID-19 fact sheet so you can take the necessary next steps.
Download the COVIDSafe app
The COVIDSafe app helps find close contacts of COVID-19 cases. By downloading this app, you can help state and territory health officials stop the spread, assisting them in finding and contacting people who may have been exposed to COVID-19.
The COVIDSafe app is the only contact trace app approved by the Australian Government.
