Coronavirus (COVID-19)

How St John WA is working through the Coronavirus for our local communities

St John WA has been helping Western Australians in need for 125 years and we remain committed to providing the best support and health care possible.

The unprecedented crisis we face today is one of the most challenging times our community has experienced in more than 100 years.
The rapid spread of COVID-19 is forcing us to take strict measures to slow the rate of infection and reduce the inevitable stress on our health services. Self-isolation, in addition to enhanced personal hygiene, cleaning, social distancing and restrictions to mass gatherings and travel are small steps we can all take that will have a big impact.
St John has been working closely with health authorities since the first cases of coronavirus were reported in Western Australia. Our priority throughout this crisis is to keep our people protected and healthy while doing everything we can to continue to provide critical health services to support the community.

As we have seen, announcements are being made regularly and advice is changing rapidly to counter the spread of COVID-19. Unfortunately this means altering the way we operate to reflect the latest advice from national and State health bodies.

Already at St John we have put new measures in place for our first aid training, event health services and patient transfer as well as screening processes for our GP, Dental and Urgent Care clinics.

At St John we remain however committed to serving the community - and I know that if we act together as a community we have the capacity to help each other through this crisis.

Visiting a St John Health centre.

Working together

Your health is our priority. Please do not delay medical care at this time.

Due to COVID-19 we have made some changes to our services.

GP Appointments

St John Medical provides telehealth (phone/video appointments) and face-to-face appointments. For telehealth, book here or call Armadale 9399 0909, Cockburn 6174 6000, Joondalup 9400 7000, Cannington 9350 8000 or Kambalda 9027 0029. To request a face-to-face appointment please call your local practice.

St John Urgent Care

St John Urgent Care is a 7 day walk-in service with x-ray on site for sprains, broken bones and minor wounds. Joondalup and Cockburn 8am – 4pm and Armadale 9am – 5pm. You may be screened prior to admission.

Dental

St John Dental is open. Be assured we are following all Australian Dental Association guidelines to ensure your health is protected. Book online or call Armadale 9498 1905, Cockburn 6174 6050 or Joondalup 9400 7050.

COVID-19 clinics

If you suspect you have COVID-19, DO NOT attend a St John centre. You must make arrangements to get yourself to a COVID clinic. GPs in Perth are unable to test for this virus. DO NOT call an ambulance unless you are critically unwell. For more information, call the Coronavirus Health Information Line on 1800 020 080 or visit HealthyWA.

First Aid training during COVID-19.

We are now providing first aid training for selected courses at reduced numbers adhering to physical distancing requirements.

For further information on the measures we have implemented please click here.

To discuss training options available for you or for any other enquiries, please contact our call centre on 9334 1233 from 8.30am - 4.30pm Monday to Friday or email firstaid@stjohnwa.com.au.

We appreciate your support. Our priority is to maintain the health and safety of the community and our staff at all times.

Our community services.

Community Transport

Our Community Transport service is continuing to operate as usual.

To protect our people and the community, we are following the advice of health experts and constantly reviewing and adapting our procedures to respond to this evolving situation.

Already in place is a call triaging process for Community Transport bookings to allow high risk procedures to be put in place before and transporting our passenger. We have put in place enhanced hygiene practices for our personnel. Vehicle cleaning is also enhanced with all internal surfaces sterilised after each passenger transport.

Youth Engagement

Youth & Community Engagement activities, including the in school First Aid Focus program have been paused until further notice due to the evolving state of COVID-19 (Coronavirus). St John’s priority is to continue delivering critical services to support the wellbeing of the community during the crisis.

Youth & Community Engagement will resume activities when it is safe to do so.

If you have any queries please email youthandcommunity@stjohnwa.com.au.