Coronavirus (COVID-19)
How St John WA is working through the Coronavirus for our local communities
St John WA has been helping Western Australians in need for 125 years and we remain committed to providing the best support and health care possible.
The unprecedented crisis we face today is one of the most challenging times our community has experienced in more than 100 years.
The rapid spread of COVID-19 is forcing us to take strict measures to slow the rate of infection and reduce the inevitable stress on our health services. Self-isolation, in addition to enhanced personal hygiene, cleaning, social distancing and restrictions to mass gatherings and travel are small steps we can all take that will have a big impact.
St John has been working closely with health authorities since the first cases of coronavirus were reported in Western Australia. Our priority throughout this crisis is to keep our people protected and healthy while doing everything we can to continue to provide critical health services to support the community.
As we have seen, announcements are being made regularly and advice is changing rapidly to counter the spread of COVID-19. Unfortunately this means altering the way we operate to reflect the latest advice from national and State health bodies.
Already at St John we have put new measures in place for our first aid training, event health services and patient transfer as well as screening processes for our GP, Dental and Urgent Care clinics.
At St John we remain however committed to serving the community - and I know that if we act together as a community we have the capacity to help each other through this crisis.
Visiting a St John Health centre.
Working together
Your health is our priority. Please do not delay medical care at this time. If you have COVID symptoms or are concerned about a possible exposure, please do not attend any of our centres but proceed to your local COVID clinic for testing.
Following the easing of restrictions from the recent COVID-19 lockdown, we have made some changes to our services in Perth effective 12.01am Saturday 1 May 2021. Services at our Kambalda centre are unaffected and unchanged at this time.
GP Appointments
St John Medical will be offering face to face appointments, though face masks must be worn inside the practice. You may be screened prior to admission. Telehealth consultations remain available. Book your appointment online or call Armadale 9399 0909, Cockburn 6174 6000, Joondalup 9400 7000, Cannington 9350 8000, Midland 9260 5600, or Kambalda 9027 0029.
Urgent Care
St John Urgent Care is a 7-day walk-in service with x-ray on-site for sprains, broken bones and minor wounds. Cannington, Cockburn, Joondalup and Midland are open from 8am – 10pm and Armadale from 9am – 5pm. Face masks must be worn inside the practice, and you may be screened prior to admission.
Dental
St John Dental is now open for all face-to-face consultations, though face masks must be worn inside the practice. To make an appointment calll: Armadale 9498 1905, Cockburn 6174 6050 or Joondalup 9400 7050. You will be screened prior to admission.
COVID-19 clinics
If you suspect you have COVID-19, DO NOT attend a St John centre. You must make arrangements to get yourself to a COVID clinic. GPs in Perth are unable to test for this virus. If you are critically unwell, call Triple Zero (000). Our ambulance service is fully operational and well-resourced with Personal Protective Equipment.
For more information, call the Coronavirus Health Information Line on 1800 020 080 or visit HealthyWA.
First Aid training during COVID-19.
Your health and safety is important to us.
In line with the latest Government Health advice, all First Aid Training has recommenced.
We continue to provide enhanced hygiene protocols across our training centres for your health and safety.
To read more about the latest Government Health advice visit: https://www.healthywa.wa.gov.au/.
To discuss training options available for you or for any other enquiries, please contact our call centre during business hours on 9334 1233 from 8.30am - 4.30pm Monday to Friday or email firstaid@stjohnwa.com.au.
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Our community services.
Community Transport
Community Transport Services will continue to operate with increased protocols to ensure the safety and wellbeing of our staff and patients.
The following measurements have been put in place effective immediately:
- Passengers must wear face masks at all time
- Passengers must use the provided hand sanitiser before entering the vehicle
- Passengers will be required to sit at the back of the vehicle.
Only essential carers are permitted If you are feeling unwell, please stay home and follow the advice of the Department of Health.
To cancel or reschedule existing bookings please contact us on: (08) 9334 1234
For updated information regarding lockdown restrictions go to: https://www.wa.gov.au/organisation/department-of-the-premier-and-cabinet/covid-19-coronavirus-latest-updates
Youth Engagement
Youth & Community Engagement activities, including the in school First Aid Focus program have been paused until further notice due to the evolving state of COVID-19 (Coronavirus). St John’s priority is to continue delivering critical services to support the wellbeing of the community during the crisis.
Youth & Community Engagement will resume activities when it is safe to do so.
If you have any queries please email youthandcommunity@stjohnwa.com.au.
Get the facts
If you or someone you know is feeling feverish with flu-like symptoms, don’t take any chances.
Read our COVID-19 fact sheet so you can take the necessary next steps.
Download the SafeWA app
The system, developed by WA Health is a secure and convenient way for venue operators and patrons to easily register their attendance at relevant venues. Through a unique venue QR code, SafeWA supports efficient COVID-19 contact tracing, should it be necessary, by providing a digital register of contact details for patrons attending venues.
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