The St John WA First Responder app allows qualified first aiders in Western Australia to register to become Community First Responders.
If a nearby (500 meters) medical emergency occurs, they are notified and can assist until help arrives.
Looking for something?
Respond to medical emergencies within 500m and help out until an ambulance arrives.
Get incident details
A quick summary of the incident with the ability to accept.
Respond to an incident
Locational directions to the scene with live incident details.
First aid kit
A personalised incident took kit to support users at the incident.
There are levels to being a Community First Responder. And you can move between them. Your level determines what types of incidents you can be assigned and respond to.
Basic
Advanced
Staff & Volunteer
AED
First aid guides are our most popular feature and they cover a full range of scenarios.
Quick access
Quickly access guides when you need them. Or learn at your leisure.
Comprehensive guides
Our first aid guides are developed by a team of experts who deliver training across the state.
Be ready
By exploring and learning first aid through the app, you're helping to keep our WA communities safer.
Helping you quickly find and connect with the care you need. Our Urgent Care centres offer high-quality, medical treatment for patients with non-life-threatening injuries or illnesses.
Find help fast
Find the nearest Urgent Care or hospital.
Get informed
Get travel time, distances and wait times.
Get directions
Quickly get directions sent to your default map app.
The network provides life-saving support to cardiac arrest patients during the crucial moments before the ambulance arrives.
Book travel with supportive first aid-trained team members. Our service can take passengers to:
If you work in emergency services, or you're an AHPRA registered health professional, you can become a Community First Responder.
When registering, simply upload a copy of your work photo ID or APHRA certification.
Our First Responder Team are ready to help. Get in touch now:
Call us on (08) 9334 1418
Or email first.responder@stjohnwa.com.au
About the app
The app allows qualified first aiders in Western Australia to register to become Community First Responders.
If a nearby (500m) medical emergency occurs, they can assist until help arrives.
It's full of features that support you with learning and delivering first aid. It helps you to be emergency-ready.
The features which require mobile coverage and internet access are:
Many features don't require internet access.
However, the first time you use the app, you will need the internet to download content.
You will need to visit both the defibrillator and urgent care maps directly to download their content.
Once downloaded, you'll be able to use these features offline.
The First Responder App is compatible with iPhones, iPads and Android devices.
It is available on the Australian Apple’s App Store and Google Play.
The app contains first aid guides, a defibrillator and urgent care map, access to community transport, and training history.
Community First Responders
If you no longer wish to receive incident notifications, you can toggle your Community First Responder status from ‘Active’ to ‘Inactive’.
If you carry a defibrillator with you, there is no requirement to register it on the app.
You can bring your defibrillator with you when responding to suitable incidents.
To register as a Community First Responder, you need to have completed an RTO-accredited first aid course or St John WA equivalent first aid course within the past 3 years.
We also accept emergency services personnel and medical or health care practitioners registered with the Australian Health Practitioner Regulation Agency (AHPRA).
You can update your details through ‘Settings’ and your ‘Profile’ in the app, or visit https://stjohnwa.com.au/my-account
If you've completed the required first aid training through St John WA, you will be approved immediately.
If any qualifications, registrations or identification need to be verified by our team, it takes approximately 2 business days.
No. State legislation prevents people from incurring any personal civil liability for their actions in providing first aid.
The Civil Liability Act 2002 states:
"A good Samaritan does not incur any personal civil liability in respect of an act or omission done or made by the good Samaritan at the scene of an emergency in good faith and without recklessness in assisting a person in apparent need of emergency assistance."
We use the information you provide at registration to send you appropriate incidents and provide you with personalised support.
Got more questions about the app? Check out our full list of FAQs
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